Jul 10, 2018
My guest today Alex Allwood heads up All Work Together, a specialised consultancy connecting customer and culture to empower “customer-centric growth”. Working with a range of businesses, Alex helps improve experiences that enhance customer value and distinctively differentiate.
With a 20 year track record in leadership, operations and marketing, Alex’s strength is developing customer experience strategy such as customer understanding and empathy, experience vision and guiding principles and the customer narrative to enable collaboration and alignment. She has authored the book Customer Experience is the Brand, regularly facilitates Customer Journey Mapping workshops and is a speaker on customer-centric transformation. Here we discuss The Politics of Customers.
In this podcast you will learn:
To connect with Alex:
Amplify your ideas and get a bit political with me! To be a future podcast guest or connect with me, I can be found at: Amber@bespokecomms.com.au
Amber’s social media links: